US Dollars
Shipping
*For rush orders, the order must be submitted before 1:00PM CT with Next Day Air as the shipping method. If not, the order will be processed within two business days.*
We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to some destinations. The Voigt-Abernathy Store is currently taking orders for the United States, Canada and Mexico.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for the items we sell are weight-based. To reflect the policies of the shipping companies that we use, all weights will be rounded up to the next full pound.
If you will be requiring a liftgate on your shipment, please let us know. Additional charges may apply.
Return Policy
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond promptly with instructions on how to proceed.
Most new, unopened items may be returned within 30 days of delivery. Please note that all returns are subject to a 25% restocking fee, unless the return is due to an error on the part of Voigt-Abernathy (such as receiving an incorrect or defective item). In cases where the return is a result of our mistake, we will cover the return shipping costs and issue a full refund.
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases, you will receive a refund much more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you have questions about an order or about our Shipping and Returns Policy, please Contact Us.